Thank you so much for these wonderful reviews!

I came in the door and Jack was there to meet me. I told him I wanted to buy a Prius, and needed to know what the options were. Jack presented me with a booklet that described all the major option categories and explained ones that were not familiar to me. I chose the options I wanted and asked if there were any cars with those options on the lot---no. So, Jack and the managers got busy and located 2 such cars that were currently on trucks to be delivered--one to Ohio, one to York, PA. Then they arranged to exchange a car on their lot for the one in York. Finally, I explained that I wanted to trade in my 2007 Prius (with only 29500 miles on it), and they gave me top price for my trade in. Three days later Jack called to say my car was ready. The Finance man was very helpful as we went through all the extra options I might want and explained all the forms. Then Jack explained the new options on the 2012 Prius (many!) and made sure I understood them. Excellent experience!! - Anonymous